Patient Access & Scheduling Specialist

Temple University Health System, Inc.; Philadelphia (Philadelphia County); On-site; USD 35,000 - 50,000; Full time

Job summary

Temple Physicians Inc. is seeking a Patient Services Representative (FT; 40hrs/wk) to perform preregistration, re-registration, and verification, and to accurately document insurance for scheduled services.

This role requires daily patient interaction, scheduling responsibilities, and coordination with insurers to ensure accurate demographics and patient liability information. The position also covers front desk duties, phone reception, and delivering a warm, patient-centered experience.

Qualifications

• High School Diploma or Equivalent required.
• 2 years in a secretarial or clerical/general office position required.
• 1 year experience in a healthcare setting required.

Responsibilities

• Complete preregistration, re-registration and/or re-verification following department procedures.
• Identify and verify insurance coverage using registration/billing systems.
• Handle scheduling, answer phones, greet patients and maintain a welcoming front desk experience.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or Equivalent

Job description

Temple Physicians Inc. is seeking a Patient Services Representative (FT; 40hrs/wk) to perform preregistration, re-registration, and verification, and to accurately document insurance for scheduled services.

This role requires daily patient interaction, scheduling responsibilities, and coordination with insurers to ensure accurate demographics and patient liability information. The position also covers front desk duties, phone reception, and delivering a warm, patient-centered experience.