Patient Access & Scheduling Specialist (PRN)

Intermountain Health; Butte (MT); On-site; USD 26,000 - 36,000; Part time

Job summary

Intermountain Health in Butte, MT is seeking a Patient Access Registration Specialist I for PRN shifts to assist patients and visitors with registration and scheduling. You will collect accurate demographic, financial, and insurance information, verify eligibility, and collect co-pays at the time of service.

You will document patient records in the electronic health system, coordinate with clinical staff to keep patient flow smooth, and follow up on prior authorizations, referrals, and

Qualifications

• High School diploma or equivalent preferred.
• Experience with Epic software preferred.
• Customer service experience, preferably in a healthcare setting, is required.
• Demonstrated ability to work in a fast-paced environment.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Obtain and verify patient demographic, financial, and insurance information.
• Register and schedule patients for appointments, tests, and procedures.
• Collect and process co-pays, deductibles, and balances due at the time of service.
• Provide patients with information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms, policies, and disclosures.
• Provide patients with directions, maps, and parking information.
• Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
• Document and update patient records in the electronic health system.
• Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Tools

Epic

Job description

Intermountain Health in Butte, MT is seeking a Patient Access Registration Specialist I for PRN shifts to assist patients and visitors with registration and scheduling. You will collect accurate demographic, financial, and insurance information, verify eligibility, and collect co-pays at the time of service.

You will document patient records in the electronic health system, coordinate with clinical staff to keep patient flow smooth, and follow up on prior authorizations, referrals, and