Patient Access & Scheduling Specialist (Per Diem)

Athol-Hospital; Athol (MA); On-site; USD 20,000 - 29,000; Full time

Job summary

Heywood Healthcare in Massachusetts is seeking a patient registrar to manage the accurate and timely registration and scheduling of patients across ER, Admitting and Scheduling Office settings. This role includes covering the switchboard and scheduling office staff when needed.

The position requires high school graduation, strong communication skills, and knowledge of medical terminology and billing practices.

Qualifications

• Medical terminology, spelling competence and computer experience essential.
• Referral and/or third party experience billing preferable.
• Knowledge of Meditech.

Responsibilities

• Initiates the Patient Registration process by conducting a thorough interview to obtain accurate patient demographics and insurance information.
• Obtains a signature from the patient or the patient’s representative to ensure the appropriate signatures are on file in Medical Records.
• Contacts insurance companies to verify insurance eligibility, benefits and mailing address within 24 hours of admission for inpatient, observations and SDC accounts.
• Collaborates with the patient care staff to determine bed assignments so the Emergency Department and physicians are notified of bed availability and charts are delivered to the floor as soon as possible.
• Contacts insurance companies to verify insurances eligibility for outpatient accounts.
• Obtains surgery information from the surgeon’s office and generates pre-operation and surgical account numbers, enabling a smooth patient flow of patients to SDC.

Skills

Multitasking

Communication

Patient registration

Attention to detail

Education

High school diploma or equivalent

Additional training beyond high school

Tools

Meditech

Job description

Heywood Healthcare in Massachusetts is seeking a patient registrar to manage the accurate and timely registration and scheduling of patients across ER, Admitting and Scheduling Office settings. This role includes covering the switchboard and scheduling office staff when needed.

The position requires high school graduation, strong communication skills, and knowledge of medical terminology and billing practices.