Patient Access & Scheduling Specialist II

ECU Health; Greenville (NC); On-site; USD 22,000 - 33,000; Full time

Job summary

ECU Health in Greenville, NC is seeking a Registration/ Billing Clerk to support scheduling, registration, and insurance verification for both outpatient and inpatient services. You will collect demographic details and secure authorizations, serving as the main liaison for patients and families throughout their care journey.

The role requires strong communication, attention to detail, and multitasking abilities, with 1–2 years in registration/billing and experience in healthcare settings.

Qualifications

• Excellent communication (written and oral) and multitasking skills.
• Insurance verification experience.
• 1–2 years of registration and/or billing experience in a healthcare setting.
• 3–5 years of customer service experience.
• EPIC and MS Office experience preferred.

Responsibilities

• Schedule, register, and verify insurance for outpatient and inpatient services.
• Collect demographic information and secure procedure authorizations.
• Serve as primary liaison for patients receiving services at ECU Health.

Education

High School Diploma or GED

Associate degree

Bachelor's degree

Tools

EPIC

Microsoft Office

Job description

ECU Health in Greenville, NC is seeking a Registration/ Billing Clerk to support scheduling, registration, and insurance verification for both outpatient and inpatient services. You will collect demographic details and secure authorizations, serving as the main liaison for patients and families throughout their care journey.

The role requires strong communication, attention to detail, and multitasking abilities, with 1–2 years in registration/billing and experience in healthcare settings.