Patient Access Coordinator - Outpatient Scheduling

ECU Health; Edenton (NC); On-site; USD 23,000 - 30,000; Full time

Job summary

ECU Health Chowan Hospital in Edenton, NC seeks a patient access representative responsible for outpatient scheduling and registration across emergency, ambulatory, and inpatient services. You will gather proper data, signatures, and documents to ensure accurate billing and timely payments from third‑party payers or patients.

The role requires strong communication, detail orientation, organization, multitasking, and basic computer skills.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor’s degree preferred.
• At least 2 years of customer service experience.
• Healthcare registration/billing experience 1–2 years preferred.
• Excellent written and oral communication, detail orientation, and multitasking skills.

Responsibilities

• Perform outpatient scheduling and patient registration for emergency, ambulatory, and inpatient services.
• Collect accurate data, forms, and signatures to support billing and third-party payer processes.
• Serve as first point of contact for physician offices and other customers regarding scheduling procedures.

Skills

Customer Service

Communication

Detail orientation

Organization

Multitasking

Basic computer skills

Education

High School Diploma or GED

Associate Degree

Bachelor's Degree

Job description

ECU Health Chowan Hospital in Edenton, NC seeks a patient access representative responsible for outpatient scheduling and registration across emergency, ambulatory, and inpatient services. You will gather proper data, signatures, and documents to ensure accurate billing and timely payments from third‑party payers or patients.

The role requires strong communication, detail orientation, organization, multitasking, and basic computer skills.