Patient Access & Scheduling Specialist I

Veterans in Healthcare; Yuma (AZ); On-site; USD 22,000 - 29,000; Full time

Job summary

Onvida Health in Yuma, AZ is seeking a Patient Services Representative I for the Family Medicine Center. The role handles scheduling, registration, and insurance verification to support ambulatory care needs.

Responsibilities include obtaining authorizations, documenting patient information, and coordinating with providers and back office to maximize patient care quality. Strong customer service is essential.

Qualifications

• Essential: HS DIPLOMA/GED
• Minimum requirements: High School Equivalency Diploma; 1 year of experience preferred

Responsibilities

• Schedule and reschedule medical services for assigned patient population.
• Coordinate scheduling and referrals to other healthcare providers and services.
• Verify eligibility and obtain authorizations for ambulatory appointments.
• Complete patient registration accurately to minimize interruptions to care.
• Perform insurance verification and document pre-certifications prior to appointment.
• Provide excellent customer service to internal and external customers.
• Collaborate with back-office and providers to improve the patient care experience.

Skills

Scheduling

Registration

Customer service

Phone etiquette

Communication

Education

HS Diploma/GED

1 year experience preferred

Tools

Email usage

Faxing

Job description

Onvida Health in Yuma, AZ is seeking a Patient Services Representative I for the Family Medicine Center. The role handles scheduling, registration, and insurance verification to support ambulatory care needs.

Responsibilities include obtaining authorizations, documenting patient information, and coordinating with providers and back office to maximize patient care quality. Strong customer service is essential.