Patient Access Navigator: Registration & Financial Counseling

Onvida Health; Yuma (AZ); On-site; USD 22,000 - 29,000; Full time

Job summary

Onvida Health in Yuma, AZ is seeking a Patient Access Counselor to support a positive patient experience through reception, pre-registration, and in-stay coordination. You will collect demographics, verify insurance, perform eligibility checks, and provide financial counseling to patients and families.

You will initiate and follow up with Medicaid, AHCCCS, Marketplace, and Onvida Financial Assistance, while maintaining accurate electronic health records and ensuring proper authorization and

Qualifications

• HS Diploma or equivalent required.
• 2+ years related experience in Patient Access or Registration preferred.
• Fingerprint Clearance Card required by Arizona regulations.

Responsibilities

• Register patients and pre-register for outpatient services.
• Verify patient demographics and insurance information; collect required documents.
• Provide financial counseling and explain government programs (AHCCCS, Medicaid, Marketplace).
• Initiate AHCCCS and Marketplace applications for applicable cases.
• Maintain accurate electronic health records and ensure proper authorization/verification.

Skills

Registration

Insurance verification

Financial counseling

Customer service

Education

HS Diploma/GED

Fingerprint Clearance Card

Job description

Onvida Health in Yuma, AZ is seeking a Patient Access Counselor to support a positive patient experience through reception, pre-registration, and in-stay coordination. You will collect demographics, verify insurance, perform eligibility checks, and provide financial counseling to patients and families.

You will initiate and follow up with Medicaid, AHCCCS, Marketplace, and Onvida Financial Assistance, while maintaining accurate electronic health records and ensuring proper authorization and