Patient Access & Billing Specialist

Medical University of South Carolina; United States; On-site; USD 25,000 - 33,000; Full time

Job summary

Medical University of South Carolina is seeking a Patient Access Associate to verify demographics, insurance coverage, and payment responsibilities for inpatient and outpatient services. The role emphasizes accurate data entry, scheduling, and guiding patients through financial options with empathy.

Responsibilities include collecting payment information, explaining billing procedures, and coordinating with departments to ensure timely reimbursement while providing excellent customer service in

Qualifications

• Associate Degree or HSD with 2+ years customer service in healthcare is required or preferred.
• Experience with hospital information systems and patient data entry is expected.
• Patient Access Certification is preferred but not required.

Responsibilities

• Obtain/confirm and update demographic and insurance information for all patients.
• Verify insurance coverage and coordinate benefits using Real Time Eligibility or payer portals.
• Discuss payment expectations and arrange payment plans with patients.

Skills

Excellent customer service

Strong communication

Typing 35-40 wpm

Multitasking

Knowledge of insurance plans and benef

Computer literate

Education

Associate Degree or High School Diploma with 2 years customer service experience

Patient Access Certification (preferred)

One year relevant experience in medical office or hospital preferred

Tools

Microsoft Office

Registration systems

Job description

Medical University of South Carolina is seeking a Patient Access Associate to verify demographics, insurance coverage, and payment responsibilities for inpatient and outpatient services. The role emphasizes accurate data entry, scheduling, and guiding patients through financial options with empathy.

Responsibilities include collecting payment information, explaining billing procedures, and coordinating with departments to ensure timely reimbursement while providing excellent customer service in