Patient Access & Scheduling Specialist

Medical University of South Carolina; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Medical University of South Carolina's MUSC Health at Tideland’s in Murrell’s Inlet, SC is seeking a patient access representative to greet patients, verify demographics and insurance, and schedule appointments. The role emphasizes friendly service and accurate data handling to support clinic operations.

You will maintain confidentiality, collect co-pays, and work with care teams to ensure a smooth patient experience while meeting compliance requirements and performance metrics.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Communication

Education

High school diploma or GED

Tools

Hospital information systems

Job description

Medical University of South Carolina's MUSC Health at Tideland’s in Murrell’s Inlet, SC is seeking a patient access representative to greet patients, verify demographics and insurance, and schedule appointments. The role emphasizes friendly service and accurate data handling to support clinic operations.

You will maintain confidentiality, collect co-pays, and work with care teams to ensure a smooth patient experience while meeting compliance requirements and performance metrics.