Patient Access & Scheduling Specialist

MUSC Health; Charleston (SC); On-site; USD 22,000 - 30,000; Part time

Job summary

MUSC Health in Charleston, SC is seeking a Part-time Patient Access Scheduler for the NEW MUSC Kiawah Island therapy clinic. You will be the first point of contact, helping patients schedule appointments, verify insurance, and collect necessary forms to ensure smooth check-in and billing.

The role requires a high school diploma or GED with experience in medical offices or call centers. The candidate will handle registration, patient questions, and assist with financial clearance while

Qualifications

• High school diploma or GED and two years of work experience in a Medical Office, Call Center, and/or customer service business environment.
• Minimum 6 months satisfactory work experience in MUHA Patient Access, or at least 6 months of medical related work experience.

Responsibilities

• Appointment Scheduling: Operates computer and phone systems to schedule, change, cancel, coordinate, and confirm appointments.
• Insurance Verification: Verifies and updates patients’ insurance and demographic information.
• Forms Completion: Ensures patients complete necessary forms for compliance.
• Insurance verification: Verifies insurance benefits and addresses patient inquiries.
• Registration and Billing: Enters appointment information, facilitates registration, prepares patient documents, and determines patient financial responsibility.
• Patient Assistance: Provides information on Financial Assistance and patient rights.
• Productivity and Compliance: Maintains scheduling density and records, ensuring regulatory compliance.
• Problem Resolution: Identifies and resolves issues promptly and professionally.

Skills

Customer service

Communication

Appointment scheduling

Education

High School Diploma or GED

Job description

MUSC Health in Charleston, SC is seeking a Part-time Patient Access Scheduler for the NEW MUSC Kiawah Island therapy clinic. You will be the first point of contact, helping patients schedule appointments, verify insurance, and collect necessary forms to ensure smooth check-in and billing.

The role requires a high school diploma or GED with experience in medical offices or call centers. The candidate will handle registration, patient questions, and assist with financial clearance while