Part-Time Medical Office Assistant – Day Shift & Parking

Medical University of South Carolina; Mount Pleasant, Northern (SC, KY); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Medical University of South Carolina (MUSC) Health East Cooper Medical Pavilion is seeking a friendly patient access specialist to greet patients, gather demographics, and schedule visits. This role emphasizes excellent customer service and accurate data entry in a fast-paced outpatient setting in Mount Pleasant, SC.

The position involves pre-registration and registration duties, collecting co-pays, and coordinating with care teams while maintaining confidentiality and compliance with hospital

Qualifications

• High school diploma or GED is required.
• One year of customer service experience is required.
• Ability to interpret and apply financial procedures and regulations is preferred.
• Previous experience with hospital information systems or word processing is preferred.

Responsibilities

• Greet and welcome patients and families in person or on the telephone.
• Schedule appointments by phone or in person to optimize patient flow.
• Maintain patient accounts by updating personal and financial information.
• Collect Co-pays and prior balances from patients.
• Protect patient confidentiality and ensure accurate documentation.

Skills

Customer service

Hospital information systems

Word processing

Education

High school diploma or GED

Tools

Word processing

Hospital information systems

Job description

Medical University of South Carolina (MUSC) Health East Cooper Medical Pavilion is seeking a friendly patient access specialist to greet patients, gather demographics, and schedule visits. This role emphasizes excellent customer service and accurate data entry in a fast-paced outpatient setting in Mount Pleasant, SC.

The position involves pre-registration and registration duties, collecting co-pays, and coordinating with care teams while maintaining confidentiality and compliance with hospital