Patient Access & Scheduling Specialist

Geisinger; Sunbury (Northumberland County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits from day one

Tuition reimbursement

Paid time off (PTO)

401(k) plan with company contributions

Job summary

Geisinger is seeking a Patient Access Representative to be the first point of contact for patients in Sunbury, PA. You will handle check-ins, scheduling, and demographic verification while maintaining a welcoming, professional demeanor.

The role requires solid clerical skills, 1 year of related experience preferred, and a strong focus on patient confidentiality and accurate insurance coordination. This position is full-time and office-based in a fast-paced healthcare setting.

Qualifications

• High school diploma or GED required.
• Minimum of 1 year related work experience preferred.
• Strong clerical, verbal, and written communication skills.

Responsibilities

• Greet and register incoming patients and support check-in/check-out processes.
• Schedule appointments and coordinate follow-ups as needed.
• Verify patient demographics and insurance information; explain financial obligations.
• Read and interpret insurance responses and assign primary/secondary/tertiary coverage.
• Maintain patient confidentiality in line with HIPAA and organizational policies.

Skills

Clerical I

Communication

Customer Service

Office Politics And Confidentiality

Education

HS diploma or GED

Job description

Geisinger is seeking a Patient Access Representative to be the first point of contact for patients in Sunbury, PA. You will handle check-ins, scheduling, and demographic verification while maintaining a welcoming, professional demeanor.

The role requires solid clerical skills, 1 year of related experience preferred, and a strong focus on patient confidentiality and accurate insurance coordination. This position is full-time and office-based in a fast-paced healthcare setting.