Patient Access & Scheduling Specialist

Houston Methodist; Sugar Land (TX); On-site; USD 40,000 - 56,000; Full time

Job summary

Houston Methodist in Sugar Land, TX is seeking an administrative professional to support patient check-in/out, scheduling, and registration activities with focus on accurate data entry and financial clearance processes.

The role requires a High School diploma or equivalent and at least one year of healthcare experience, strong customer service, and proficient communication. A professional, patient-centered approach is expected in a setting with HIPAA compliance.

Qualifications

• One year of healthcare or related experience required/preferred.
• Strong customer service and communication abilities are essential.
• Basic computer skills and familiarity with electronic medical records encouraged.

Responsibilities

• Check-in/check-out of patients and collect/verify scheduling data.
• Input data for financial clearance and registration accurately.
• Coordinate patient flow, manage reschedules/cancellations per department protocol.
• Provide high-quality service to patients, physicians, and staff.
• Enter data into database systems with accuracy and timeliness.
• Maintain patient confidentiality per HIPAA.

Skills

Customer service

Phone skills

Scheduling

Communication

Medical terminology

Computer skills

English language

Education

High School diploma or equivalent

Job description

Houston Methodist in Sugar Land, TX is seeking an administrative professional to support patient check-in/out, scheduling, and registration activities with focus on accurate data entry and financial clearance processes.

The role requires a High School diploma or equivalent and at least one year of healthcare experience, strong customer service, and proficient communication. A professional, patient-centered approach is expected in a setting with HIPAA compliance.