Patient Access & Scheduling Specialist

HonorHealth; Scottsdale (AZ); On-site; USD 34,000 - 46,000; Full time

Job summary

HonorHealth seeks a Patient Services Clerk at Osborn Medical Office Building, Scottsdale, AZ. You will be the first point of contact, handling registration, scheduling, and basic clerical tasks to keep patient flow smooth.

You’ll support imaging and billing workflows, maintain charts, and ensure privacy under HIPAA. Requires high school diploma and healthcare exposure; on-site, day shift, Monday–Friday.

Qualifications

• 1 year in a healthcare-related field and knowledge of medical terminology, or experience in scheduling/registration preferred.
• 2 years in healthcare-related experience, including scheduling/registration or Patient Access/Outpatient Imaging experience preferred.
• Knowledge of HIPAA and patient privacy practices preferred.
• Basic clerical duties including data entry, file management and telephone etiquette.

Responsibilities

• Greet and assist customers; answer calls and direct information to appropriate staff.
• Assist imaging workflow: receive calls, generate reports and retrieve PACS images.
• Schedule procedures and follow-up appointments; track no-shows and communicate with physicians.
• Perform patient registration: collect information, create electronic records and obtain signatures.
• Coordinate insurance authorizations, collect co-pays, and process daily deposits/billing as needed.
• Maintain patient charts and communications with hospital billing and records as applicable.

Skills

Customer service

Phone handling

Scheduling

Registration

Data entry

Medical terminology

Education

High School Diploma or GED

Tools

PACS system

Electronic Medical Records (EMR)

Job description

HonorHealth seeks a Patient Services Clerk at Osborn Medical Office Building, Scottsdale, AZ. You will be the first point of contact, handling registration, scheduling, and basic clerical tasks to keep patient flow smooth.

You’ll support imaging and billing workflows, maintain charts, and ensure privacy under HIPAA. Requires high school diploma and healthcare exposure; on-site, day shift, Monday–Friday.