Patient Access & Scheduling Specialist

Gastrosav; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Gastro Savannah is seeking a full-time receptionist to support the Gastroenterology Consultants of Savannah PC in Savannah, GA. The role involves answering calls, managing appointments, processing referrals, and handling insurance checks within a HIPAA-compliant environment.

Ideal candidates have at least one year of customer service experience, strong keyboarding skills, and the ability to multitask in a busy medical office.

Qualifications

• High school diploma or equivalent.
• One year of experience in customer service or reception, preferably in a health care environment.
• Knowledge of HIPAA regulations and understand the importance of maintaining patient privacy and confidentiality.
• Ability to multitask in a high volume practice.
• Familiarity with Electronic Health Record (EHR) systems.

Responsibilities

• Answering incoming calls
• Scheduling, canceling and rescheduling appointments
• Fill schedules
• Check voice mails during the day
• Process incoming referrals during the day
• Respond to referral inquiries
• Maintain faxes
• Check insurance eligibility
• Knowledge of Electronic Health Record (EHR) systems
• Willingness to learn and grow with organization
• Ability to multitask in a high volume practice

Skills

Customer service

Reception duties

Multitasking

HIPAA compliance

Phone system

Data entry

Education

High school diploma

Tools

EHR systems

Job description

Gastro Savannah is seeking a full-time receptionist to support the Gastroenterology Consultants of Savannah PC in Savannah, GA. The role involves answering calls, managing appointments, processing referrals, and handling insurance checks within a HIPAA-compliant environment.

Ideal candidates have at least one year of customer service experience, strong keyboarding skills, and the ability to multitask in a busy medical office.