Patient Access & Scheduling Specialist

CommuniCare Health Centers (Texas); San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

CommuniCare Health Centers (Texas) is seeking a dedicated Administrative professional to handle front-desk tasks, scheduling, and referrals. You will verify insurance, enter referrals, and document communications in the EMR system to support Family Practice, Pediatrics, and Behavioral Health services.

The role emphasizes accurate patient data, courteous service, and collaboration with providers to maintain efficient scheduling and patient flow.

Qualifications

• High School graduate or equivalent is required.
• Minimum of one year of experience in customer service.
• Basic computer skills with data entry proficiency.
• Experience in healthcare settings is preferred.

Responsibilities

• Answer telephone calls and provide courteous service to patients.
• Assist with scheduling appointments and updating patient information.
• Assist with referrals for Family Practice, Pediatrics, and Behavioral Health.
• Verify insurance coverage and obtain necessary authorizations.
• Enter referrals and maintain documentation in the EMR system.
• Manage the appointment system to meet professional and legal requirements.

Skills

Customer service

Phone etiquette

Data entry

Scheduling

Education

High School/GED in General Business

Tools

NextGen EPM

Job description

CommuniCare Health Centers (Texas) is seeking a dedicated Administrative professional to handle front-desk tasks, scheduling, and referrals. You will verify insurance, enter referrals, and document communications in the EMR system to support Family Practice, Pediatrics, and Behavioral Health services.

The role emphasizes accurate patient data, courteous service, and collaboration with providers to maintain efficient scheduling and patient flow.