Patient Access & Scheduling Specialist

US Military Treatment Facilities under DHA; Ozark (AL); On-site; USD 29,000 - 39,000; Full time

Job summary

US Military Treatment Facilities under DHA is seeking a patient services clerk for Lyster Army Health Clinic in Fort Rucker, Alabama. The role operates in a call center environment with hours 0700 to 1600, supporting patient check-in, information gathering, and appointment scheduling.

The position requires one year of specialized experience and at least four years of education beyond high school. A combination of education and experience is acceptable to meet the qualifications.

Qualifications

• One year of specialized experience including greeting patients in person or telephonically; gathering patient information to determine eligibility of care; and scheduling patient appointments.
• Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
• A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Responsibilities

• Greeting patients in person or telephonically.
• Gathering patient information to determine eligibility of care.
• Scheduling patient appointments.

Skills

Greeting patients

Scheduling appointments

Eligibility screening

Education

Four years of education above high school level

Job description

US Military Treatment Facilities under DHA is seeking a patient services clerk for Lyster Army Health Clinic in Fort Rucker, Alabama. The role operates in a call center environment with hours 0700 to 1600, supporting patient check-in, information gathering, and appointment scheduling.

The position requires one year of specialized experience and at least four years of education beyond high school. A combination of education and experience is acceptable to meet the qualifications.