Patient Experience Specialist

US Military Treatment Facilities under DHA; Fort Bragg (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

US Military Treatment Facilities under DHA at Fort Bragg, NC seeks a patient services specialist to gather patient feedback and analyze trends in service perception. The role involves direct patient interviews and offering healthcare options based on available guidance.

The ideal candidate can type efficiently and navigate automated healthcare systems to support facility performance data. This is a direct hire solicitation for US citizens serving at Womack Army Medical Center.

Qualifications

• One year of specialized experience conducting patient interviews to obtain feedback on medical services.
• Experience providing health care options for patients and families per available guidance.
• Experience using automated healthcare systems to manage service performance data of a treatment facility.

Responsibilities

• Conduct patient interviews to obtain feedback on medical services.
• Provide health care options for patients and families according to guidance.
• Utilize automated healthcare systems to monitor and manage service performance data.

Skills

Patient interviews

Counseling options

Data management

Tools

Automated healthcare systems

Job description

US Military Treatment Facilities under DHA at Fort Bragg, NC seeks a patient services specialist to gather patient feedback and analyze trends in service perception. The role involves direct patient interviews and offering healthcare options based on available guidance.

The ideal candidate can type efficiently and navigate automated healthcare systems to support facility performance data. This is a direct hire solicitation for US citizens serving at Womack Army Medical Center.