Patient Access & Scheduling Specialist

UCI Health; Orange (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

UCI Health in Orange County seeks a Patient Registrar to handle patient registration, pre-authorizations, and scheduling for surgeries. You will verify funding sources, respond to inquiries, and ensure accurate insurance coverage determinations while maintaining strong customer service.

The role requires familiarity with medical terminology, ICD9/CPT codes, and MS Office, with a preference for bilingual (English/Spanish) candidates. Weekend/holiday/evening availability is expected.

Qualifications

• 1+ year experience registering patients in a hospital or clinic (or MA/medical billing)
• Understanding of medical terminology
• General knowledge of ICD9 and CPT codes
• Excellent written and verbal communication in English
• Demonstrated experience using MS Office
• Ability to travel to off-site physician practices
• Bilingual in English and Spanish (preferred)

Responsibilities

• Register patients and obtain necessary authorizations
• Verify patient funding source and schedule surgeries
• Respond to patient inquiries and resolve issues
• Maintain professional relationships across the health system

Skills

Customer service

Communication

MS Office

Weekend/evening shifts

Insurance understanding

Relationship building

Travel to off-site

Tools

Epic

Registration system

Job description

UCI Health in Orange County seeks a Patient Registrar to handle patient registration, pre-authorizations, and scheduling for surgeries. You will verify funding sources, respond to inquiries, and ensure accurate insurance coverage determinations while maintaining strong customer service.

The role requires familiarity with medical terminology, ICD9/CPT codes, and MS Office, with a preference for bilingual (English/Spanish) candidates. Weekend/holiday/evening availability is expected.