Patient Access & Scheduling Specialist

OneOncology, LLC; Monterey (CA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability

Long Term Disability

Paid Time Off

Paid Sick Time Off

Paid Bereavement Time Off

401k Retirement Savings

Job summary

Pacific Cancer Care is seeking a Patient Access Coordinator to greet patients, verify insurance, and support scheduling and medical records throughout the Monterey clinic. This role involves coordinating referrals and authorizations, maintaining HIPAA compliance, and ensuring a positive patient experience.

The position requires a high school diploma or GED, with a preference for an Associate’s degree or MA certification and at least 1 year of healthcare front desk experience.

Qualifications

• High school diploma or GED required.
• Associate’s degree or MA certification preferred.
• Minimum 1 year of experience in a healthcare front desk, scheduling, medical records, or administrative role preferred.
• Proficiency with Microsoft Office; comfort with learning new healthcare systems.
• Knowledge of medical terminology and familiarity with insurance processes.
• Experience with scheduling, referrals, authorizations, or medical records workflows.
• Familiarity with oncology practice operations and EMR systems such as OncoEMR.

Responsibilities

• Greet and assist patients and visitors with professionalism and courtesy.
• Maintain EMR records and process incoming documents.
• Answer incoming calls, return messages, and route inquiries.
• Support scheduling needs, medical record retrieval, and authorization workflows.
• Cross-train and provide coverage across front office functions (scheduling, referrals, medical records, front desk, imaging).
• Maintain HIPAA compliance and perform general admin tasks such as scanning and filing.

Skills

Customer service

Communication

Organizational skills

Time management

Teamwork

Education

High school diploma or GED

Associate’s degree or MA certification

Tools

OncoEMR

MS Office

Job description

Pacific Cancer Care is seeking a Patient Access Coordinator to greet patients, verify insurance, and support scheduling and medical records throughout the Monterey clinic. This role involves coordinating referrals and authorizations, maintaining HIPAA compliance, and ensuring a positive patient experience.

The position requires a high school diploma or GED, with a preference for an Associate’s degree or MA certification and at least 1 year of healthcare front desk experience.