Patient Access & Scheduling Specialist

Cape Cod Healthcare; Massachusetts; On-site; USD 31,395 - 36,837; Part time

Job summary

A healthcare organization in Massachusetts seeks a dedicated individual for patient scheduling services. This role requires excellent customer service skills, proficiency in medical office technology, and the ability to manage patient appointments effectively. The position operates per diem hours, Monday through Friday, from 8:00 AM to 4:00 PM, ensuring a professional environment while maintaining compliance with HIPAA regulations. Ideal candidates should have experience in medical scheduling and strong communication abilities.

Qualifications

• At least one year of experience with medical scheduling preferred.
• At least one year experience with current office technology preferred.
• Typing skills at 30 WPM preferred.

Responsibilities

• Provide patient scheduling services efficiently and in accordance with departmental procedures.
• Manage provider schedules to achieve productivity targets.
• Communicate unresolved issues to management promptly.

Skills

Ability to read, write and communicate in English

Customer service excellence

Strong communication and interpersonal skills

Medical terminology knowledge

Education

High school graduate or equivalent

Tools

Medical computer office applications

Electronic Medical/Health Records

MS Office

Job description

A healthcare organization in Massachusetts seeks a dedicated individual for patient scheduling services. This role requires excellent customer service skills, proficiency in medical office technology, and the ability to manage patient appointments effectively. The position operates per diem hours, Monday through Friday, from 8:00 AM to 4:00 PM, ensuring a professional environment while maintaining compliance with HIPAA regulations. Ideal candidates should have experience in medical scheduling and strong communication abilities.