Patient Access & Scheduling Specialist

Cincinnati Children's; Loveland (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

Cincinnati Children’s in Loveland, CO is seeking a Patient Access Representative II to join the Loveland Primary Care team. You will register and schedule patients, support admissions, provide courteous service, and contribute to revenue cycle workflows while protecting patient privacy.

The role emphasizes strong communication, attention to detail, and the ability to learn new systems in a fast-paced health care setting.

Qualifications

• High school diploma or equivalent.
• No directly related experience.
• Strong interpersonal and communication skills.
• Ability to learn new systems and processes.
• Demonstrated customer service experience and attention to detail.
• Previous patient access, registration, scheduling, healthcare administration, or medical office experience.
• Experience working directly with patients, families, customers, or clients in a service-focused environment.
• Strong computer and data-entry skills.

Responsibilities

• Register and schedule patients accurately and efficiently.
• Provide excellent customer service to patients, families, providers, and coworkers.
• Support patient admissions and front-end revenue cycle functions.
• Verify and maintain accurate demographic and insurance information.
• Follow organizational policies related to compliance, patient safety, and confidentiality.
• Collaborate with team members and clinical staff to ensure a positive patient experience.
• Maintain accuracy while working in a fast-paced healthcare environment.

Skills

Interpersonal skills

Communication skills

Customer service

Learning new systems

Attention to detail

Education

High school diploma or equivalent

Tools

Data entry skills

Computer skills

Job description

Cincinnati Children’s in Loveland, CO is seeking a Patient Access Representative II to join the Loveland Primary Care team. You will register and schedule patients, support admissions, provide courteous service, and contribute to revenue cycle workflows while protecting patient privacy.

The role emphasizes strong communication, attention to detail, and the ability to learn new systems in a fast-paced health care setting.