Patient Access & Scheduling Specialist

Norton Healthcare; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Norton Healthcare in Louisville, KY seeks a patient services associate to perform registration, verify insurance, and collect payments in a fast-paced clinical setting.

You will schedule appointments, coordinate referrals, handle incoming calls with courtesy, and maintain accurate demographic data across EMR and scheduling systems.

No prior healthcare experience is required and on-the-job training is provided; a high school diploma or GED is preferred.

Qualifications

• No experience required; on-the-job training provided.
• One year in a healthcare setting preferred.

Responsibilities

• Register patients in computerized systems and manage demographic data.
• Obtain patient enrollment, insurance information, and verify accuracy.
• Collect payments per Norton Healthcare policy.
• Schedule appointments and diagnostic tests.
• Obtain precertifications/authorizations for tests and admissions/transfers.
• Answer and route incoming calls with exceptional service.
• Prepare and file patient charts.

Skills

Data entry

Customer service

Telephone etiquette

Education

High School Diploma or GED

Tools

EMR system

Electronic scheduling system

Billing software

Job description

Norton Healthcare in Louisville, KY seeks a patient services associate to perform registration, verify insurance, and collect payments in a fast-paced clinical setting.

You will schedule appointments, coordinate referrals, handle incoming calls with courtesy, and maintain accurate demographic data across EMR and scheduling systems.

No prior healthcare experience is required and on-the-job training is provided; a high school diploma or GED is preferred.