Medical Appointment & Patient Access Specialist

Norton Healthcare, Inc.; Louisville (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Norton Healthcare, Inc. seeks a front desk/registration specialist to enter patient data in EMR, verify demographics and insurance, and collect payments according to policy. You will schedule appointments, tests, and precerts, while delivering exceptional telephone-based customer service.

The role emphasizes accurate data entry, efficient scheduling, and coordinating communications. PC proficiency and healthcare setting familiarity are beneficial for success in this position.

Qualifications

• High level of computer experience required.
• Pre-registration and data entry in EMR systems.
• Excellent customer service and telephone etiquette expected.

Responsibilities

• Register patients in computerized systems.
• Obtain and verify demographic and insurance information.
• Collect payments per Norton Healthcare policy.
• Schedule appointments and tests; arrange precerts/authorizations.
• Answer and route incoming calls; provide exceptional service.

Skills

Computer experience

Customer service

Telephone handling

EMR system

Education

High School Diploma or GED

Tools

EMR system

Job description

Norton Healthcare, Inc. seeks a front desk/registration specialist to enter patient data in EMR, verify demographics and insurance, and collect payments according to policy. You will schedule appointments, tests, and precerts, while delivering exceptional telephone-based customer service.

The role emphasizes accurate data entry, efficient scheduling, and coordinating communications. PC proficiency and healthcare setting familiarity are beneficial for success in this position.