Patient Access & Scheduling Specialist

Longview Regional Medical Center; Longview (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Longview Regional Medical Center is seeking a detail-oriented Registrar to support patient intake by accurately capturing demographic and insurance information during in-person and phone interactions. You will schedule procedures, verify coverage, obtain authorizations, and maintain complete patient records while delivering exceptional customer service.

You will pre-register patients, collect co-pays, answer questions, and help patients understand insurance requirements.

Qualifications

• Post secondary education preferred in medical office administration.
• 0-2 years in healthcare registration or front desk.
• 0-2 years in customer service.

Responsibilities

• Interact with patients and families to provide courteous assistance.
• Schedule procedures and pre-register patients with accurate demographics.
• Verify insurance eligibility and obtain required authorizations.
• Collect and record patient financial responsibility estimates and co-pays.
• Maintain and organize registration documentation and medical records.
• Maintain confidentiality and comply with policies.

Skills

Customer service

Attention to detail

Interpersonal skills

Fast-paced environments

Medical terminology

Registration software

Education

High School Diploma or equivalent

Tools

EHR systems

Registration software

Insurance verification apps

Job description

Longview Regional Medical Center is seeking a detail-oriented Registrar to support patient intake by accurately capturing demographic and insurance information during in-person and phone interactions. You will schedule procedures, verify coverage, obtain authorizations, and maintain complete patient records while delivering exceptional customer service.

You will pre-register patients, collect co-pays, answer questions, and help patients understand insurance requirements.