Patient Access & Scheduling Specialist

St. Luke's Health System; Ketchum (ID); On-site; USD 35,000 - 52,000; Full time

Job summary

St. Luke’s Health System is seeking a Patient Access Specialist 2 to handle patient registration, complex scheduling, referrals, benefit verification, and related inquiries. The role emphasizes customer service and accuracy while coordinating with multiple departments on a daily basis.

The position requires a high school diploma and at least one year of relevant experience, with opportunities for career development and competitive benefits.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: 1 year relevant experience.

Responsibilities

• Registration, scheduling, and referral coordination for patients.
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates.
• Use a variety of technologies, tools and resources to support departmental workflows.
• Serves as a role model, mentor, trainer and/or resource to coworkers.
• Other duties as assigned.

Skills

Customer service

Registration

Scheduling

Referral coordination

Insurance verification

Preauthorization

Education

High School Diploma or equivalent

Job description

St. Luke’s Health System is seeking a Patient Access Specialist 2 to handle patient registration, complex scheduling, referrals, benefit verification, and related inquiries. The role emphasizes customer service and accuracy while coordinating with multiple departments on a daily basis.

The position requires a high school diploma and at least one year of relevant experience, with opportunities for career development and competitive benefits.