Patient Access & Billing Specialist

St. Luke's University Health Network; Lehighton (Carbon County); On-site; USD 36,000 - 48,000; Full time

Job summary

St. Luke’s University Health Network is seeking a Client Services Associate to manage front desk operations, schedule appointments, and register patients, ensuring smooth patient flow and accurate documentation.

This role requires strong organization, attention to detail, and the ability to handle inquiries about accounts and insurance; experience in healthcare billing and office administration is preferred.

Qualifications

• High School Diploma or GED required.
• Experience with third party billing in a healthcare facility preferred.
• Previous office/administrative experience required.

Responsibilities

• Schedule appointments and register patients at the front desk.
• Handle phone, mail, and in-person inquiries related to patient accounts.
• Maintain documentation and records per federal and state regulations.
• Verify insurance information and third party payer details accurately.
• Update patient information with proper staff and systems.
• Provide courteous reception and guidance to patients.

Education

High School Diploma / GED

Job description

St. Luke’s University Health Network is seeking a Client Services Associate to manage front desk operations, schedule appointments, and register patients, ensuring smooth patient flow and accurate documentation.

This role requires strong organization, attention to detail, and the ability to handle inquiries about accounts and insurance; experience in healthcare billing and office administration is preferred.