Patient Access Specialist II — Multisite Scheduling

St. Luke's Health System; Boise (ID); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

On-site massages

Employee Assistance Program

Wellness tools and development

Job summary

St. Luke’s is seeking a Patient Access Specialist 2 to support patient, provider, and department needs with strong customer service and accuracy.

The role includes registration, scheduling, and referral coordination across multiple Treasure Valley locations, with days, nights, and weekends on a rotating on-call schedule. We offer a variety of shifts (full-time and part-time) across multiple sites, aiming to enhance patient access and streamline insurance discussions, authorizations, and

Qualifications

• High School Diploma or equivalent required.
• 1 year relevant experience required.
• Registration, scheduling, and referral coordination experience valued.
• Experience with benefit verification and preauthorization is preferred.
• Customer service skills and accurate data entry are essential.

Responsibilities

• Registration, scheduling, and referral coordination for patients.
• Discuss financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates.
• Use a variety of technologies and tools to support departmental workflows.
• Serve as a role model, mentor, trainer and resource to coworkers.
• Other duties as assigned.

Skills

Registration

Scheduling

Referral coordination

Benefit verification

Preauthorization

Order transcription

Customer service

Education

High School Diploma or equivalent

Job description

St. Luke’s is seeking a Patient Access Specialist 2 to support patient, provider, and department needs with strong customer service and accuracy.

The role includes registration, scheduling, and referral coordination across multiple Treasure Valley locations, with days, nights, and weekends on a rotating on-call schedule. We offer a variety of shifts (full-time and part-time) across multiple sites, aiming to enhance patient access and streamline insurance discussions, authorizations, and