Patient Access & Scheduling Specialist

South Shore Health System; Hingham (MA); Hybrid; USD 28,000 - 39,000; Part time

Benefits offered by this job

Flexible scheduling

Job summary

South Shore Health System in Hingham, MA is seeking a Part-time Patient Access Clerk for 20 hours per week. This role handles patient check-in, scheduling, and registration with emphasis on accuracy and privacy.

The incumbent will collect co-payments, support PAS operations, and use hospital systems to verify insurance eligibility. Ideal candidates demonstrate outstanding customer service, cultural sensitivity, and the ability to coordinate with clinical teams while maintaining compliance with

Qualifications

• Must have exceptional customer service and professionalism with diverse populations.
• Ability to accurately identify, schedule and register patients.
• Ability to review insurance eligibility and ensure coverage for care.
• Proficient with department computer programs and hospital systems.

Responsibilities

• Greet patients and verify required identifiers.
• Check in patients for appointments and collect co-payments when applicable.
• Schedule and register patients for services and procedures.
• Maintain accuracy with demographic data and insurance information.
• Support multiple PAS areas and communicate with clinical staff.
• Protect patient privacy and adhere to HIPAA requirements.
• Use available technology and systems to facilitate flow and minimize delays.

Skills

Customer service

Scheduling

Registration

Insurance eligibility

Microsoft Office

HIPAA awareness

Education

High school diploma

Two years of college

Tools

Hospital information systems

Microsoft Office

Job description

South Shore Health System in Hingham, MA is seeking a Part-time Patient Access Clerk for 20 hours per week. This role handles patient check-in, scheduling, and registration with emphasis on accuracy and privacy.

The incumbent will collect co-payments, support PAS operations, and use hospital systems to verify insurance eligibility. Ideal candidates demonstrate outstanding customer service, cultural sensitivity, and the ability to coordinate with clinical teams while maintaining compliance with