Patient Access & Scheduling Specialist

RiseMe; Helena (MT); On-site; USD 38,000 - 46,000; Full time

Job summary

RiseMe is seeking a Patient Access Specialist in Helena, MT, full-time day shift. You’ll be the first contact for patients, delivering compassionate service while handling administrative tasks across clinics.

Responsibilities include greeting patients, scheduling appointments, collecting and verifying insurance and demographic information, updating records, and coordinating with care teams to ensure smooth patient flow.

Qualifications

• 1–2 years of hospital admissions or provider’s office experience preferred.
• Experience in customer service or scheduling in a healthcare setting highly preferred.
• Impeccable personal honesty, integrity and confidentiality are essential.

Responsibilities

• Greet and assist patients in person and over the phone.
• Schedule appointments and manage referrals/authorizations.
• Collect and verify patient demographic, insurance, and payment information.
• Review schedules to maintain accurate, timely patient flow.
• Use electronic systems to document and update patient records.
• Provide patients with visit instructions and answer basic questions.
• Serve as a liaison between patients, providers, and care teams.

Skills

Hospital admissions

Customer service

Scheduling

Interpersonal communication

Education

High School Diploma or equivalent

Job description

RiseMe is seeking a Patient Access Specialist in Helena, MT, full-time day shift. You’ll be the first contact for patients, delivering compassionate service while handling administrative tasks across clinics.

Responsibilities include greeting patients, scheduling appointments, collecting and verifying insurance and demographic information, updating records, and coordinating with care teams to ensure smooth patient flow.