Patient Access & Scheduling Specialist

Thayer County Health Services; Hebron (NE); On-site; USD 32,000 - 52,000; Full time

Job summary

Thayer County Health Services in Hebron, NE, is seeking a Patient Access Representative to schedule and register patients for clinic, hospital, lab, and imaging services. The role emphasizes accurate data entry, insurance verification, and timely processing to support hospital reimbursement.

Candidates should have a high school diploma or equivalent, basic medical terminology knowledge, and experience with registration workflows.

Qualifications

• Knowledge of medical terminology preferred.
• Prior experience with registration functions for a Rural Health Clinic preferred.
• Computer and keyboarding skills required.

Responsibilities

• Conduct prescreening questions and duties for event-based screening when entering the facility.
• Maintains excellent phone skills emphasizing customer service.
• Greets patients promptly and assists with their needs.
• Directs calls to the appropriate department or staff member.
• Screens incoming calls and determines urgency to minimize interruptions.
• Schedules, reschedules and coordinates multiple appointments, tests and procedures.
• Schedules appointments at appropriate locations and provides instructions.
• Understands and uses medical terminology in completions.
• Communicates with other departments as needed.
• Obtains data to initiate and complete patient records, including demographics and insurance information.
• Ensures insurance precertification, referrals, and authorizations are met.
• Obtains authorization signatures for consent, release of information, and financial responsibility.
• Scans insurance cards and documents into imaging software.
• Collects patient co-pays, deductibles, and co-insurance amounts.
• Counts and balances cash drawer and deposits as per policy.
• Maintains confidentiality and HIPAA compliance.
• Assists in orientation of new staff and participates in compliance and training.

Skills

Medical terminology

Registration experience

Computer skills

Keyboarding

Education

High School Diploma or equivalent

Job description

Thayer County Health Services in Hebron, NE, is seeking a Patient Access Representative to schedule and register patients for clinic, hospital, lab, and imaging services. The role emphasizes accurate data entry, insurance verification, and timely processing to support hospital reimbursement.

Candidates should have a high school diploma or equivalent, basic medical terminology knowledge, and experience with registration workflows.