Patient Access & Scheduling Specialist

UWH of Pennsylvania; Erie (Erie County); On-site; USD 30,000 - 38,000; Full time

Job summary

OBGYN Associates of Erie PC is seeking an Entry level Practice Assistant – Check In/Check Out in Erie, PA. This full-time role supports Providers and staff with administrative tasks and patient services in a professional office environment.

Responsibilities include greeting patients, updating demographics, handling co-pays, scheduling, and routing calls. The position may require travel to satellite facilities within Erie County and requires basic computer skills and medical terminology knowledge.

Qualifications

• Must have at least a high school education and possess basic computer skills and knowledge of medical terminology.

Responsibilities

• Greet patients in a friendly manner.
• Verify and update patient demographics (name, address, insurance, phone, SSN, DOB).
• Verify and update patient privacy policy for scanning into chart.
• Check patients out on the check-in task board.
• Review tasks for each patient and complete tasks unless scheduling needs referred to another scheduler.
• Collect co-pays/fees at time of service; payments go to Billing.
• Refer billing questions to Billing Department.
• Answer calls professionally and route to appropriate person.
• Enter tasks into computer and send to appropriate person.
• Verify patient is scheduled with provider and date; reschedule as needed.
• May travel to satellite facilities within Erie County.

Skills

Typing/keyboarding

Excellent communication

Attention to detail

Flexibility

Decision making

Time prioritization

Policy adherence

Teamwork

Education

High School or equivalent

Job description

OBGYN Associates of Erie PC is seeking an Entry level Practice Assistant – Check In/Check Out in Erie, PA. This full-time role supports Providers and staff with administrative tasks and patient services in a professional office environment.

Responsibilities include greeting patients, updating demographics, handling co-pays, scheduling, and routing calls. The position may require travel to satellite facilities within Erie County and requires basic computer skills and medical terminology knowledge.