Patient Access & Scheduling Specialist

Kids for the Future; Columbus City (IA); On-site; USD 19,000 - 25,000; Full time

Job summary

Kids for the Future is seeking a Patient Access Representative at the Columbus City clinic. You will greet patients, verify insurance, register patients, schedule appointments, collect payments, and support efficient clinic operations with friendly service.

Requirements include a high school diploma and 3–6 months of related experience; a 1-year college certificate is preferred. Knowledge of medical terminology is a plus, and you will work in a fast-paced, HIPAA-compliant environment.

Qualifications

• High School diploma or equivalent is required.
• One year certificate from college or technical school is preferred.
• Knowledge of medical terminology is preferred.

Responsibilities

• Greet patients and visitors in a professional and courteous manner.
• Register patients accurately and efficiently, verifying demographic and insurance information.
• Schedule, reschedule, and cancel appointments using the clinic’s electronic health record (EHR) system.
• Ensure required patient forms are completed and signed, including Sliding Fee applications.
• Scan patient registration forms into the system.
• Collect co-pays, deductibles, and outstanding balances; provide receipts and maintain records.
• Answer incoming calls, respond to inquiries, and direct calls as needed.
• Maintain confidentiality of patient information per HIPAA regulations.
• Assist patients with completing necessary forms and documentation.
• Complete Medicaid verifications for applicable next-day appointments.
• Coordinate with clinical staff to ensure timely patient flow.
• Monitor waiting area for a clean and organized environment.
• Manage Medicaid, Medicare, and MCO attribution lists to schedule with a primary care provider.
• Perform end-of-day procedures prior to departure.
• Perform other administrative duties as assigned.

Education

High School diploma or equivalent

Certificate from college or technical school (1 year)

Job description

Kids for the Future is seeking a Patient Access Representative at the Columbus City clinic. You will greet patients, verify insurance, register patients, schedule appointments, collect payments, and support efficient clinic operations with friendly service.

Requirements include a high school diploma and 3–6 months of related experience; a 1-year college certificate is preferred. Knowledge of medical terminology is a plus, and you will work in a fast-paced, HIPAA-compliant environment.