Patient Access & Scheduling Specialist

Ohio State University; Columbus, Northern (OH, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

State retirement plan or an equivalent

Job summary

The Ohio State University is seeking a Registration Coordinator for the Ambulatory Services department to handle patient scheduling, pre-registration and insurance verification. You will collect accurate demographic and insurance information and support clinical and financial needs, coordinating appointments and communicating clearly with staff and patients.

Applicants should have a high school diploma or GED, basic PC skills, and prior customer service experience in healthcare.

Qualifications

• High School Diploma or GED.
• PC Knowledge and interpersonal, verbal, and written communication.
• Minimum 6 months experience in customer service or a healthcare environment.

Responsibilities

• Handle patient scheduling and pre-registration processes.
• Verify insurance and collect accurate demographic information for billing and scheduling.
• Coordinate appointments and communicate with clinical staff to ensure smooth operations.
• Assist patients and staff with questions and direct to appropriate resources.

Skills

Customer service

PC Knowledge

Interpersonal communication

Verbal communication

Written communication

Education

High School Diploma or GED

Tools

EMR systems

Scheduling systems

ABN

Eligibility tools

Document management software

Job description

The Ohio State University is seeking a Registration Coordinator for the Ambulatory Services department to handle patient scheduling, pre-registration and insurance verification. You will collect accurate demographic and insurance information and support clinical and financial needs, coordinating appointments and communicating clearly with staff and patients.

Applicants should have a high school diploma or GED, basic PC skills, and prior customer service experience in healthcare.