Patient Scheduling Specialist

Wexner Medical Center; Columbus (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Ohio State University Wexner Medical Center is seeking a Scheduling Coordinator to manage physician appointment scheduling, pre-registration and registration while ensuring accurate demographic and insurance information.

The role supports clinical staff and patients, resolving routine and complex inquiries, and coordinating with multiple systems including EMR and scheduling tools to streamline care delivery.

Qualifications

• High School Diploma or GED.
• PC knowledge and verbal, written communication.
• Minimum 6 months experience in customer service or a healthcare environment.

Responsibilities

• Schedule and manage patient appointments including pre-registration and registration.
• Verify demographics and insurance information to support clinical and financial needs.
• Coordinate physician and staff requests to address patient needs in a single transaction.
• Assist physicians and consumers by directing questions to the appropriate team.
• Communicate with clinical staff to ensure patient and department needs are met.

Skills

Customer service

Communication

Interpersonal skills

Verbal communication

Education

High School Diploma

Associates Degree

Tools

EMR systems

Scheduling software

Excel

Job description

Ohio State University Wexner Medical Center is seeking a Scheduling Coordinator to manage physician appointment scheduling, pre-registration and registration while ensuring accurate demographic and insurance information.

The role supports clinical staff and patients, resolving routine and complex inquiries, and coordinating with multiple systems including EMR and scheduling tools to streamline care delivery.