Patient Access & Scheduling Specialist

Independence Health System; Butler (Butler County); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Independence Health System is seeking a Patient Services Associate for the Butler medical practice to support patient intake, scheduling, and billing processes. You will collect demographics, verify insurance, and coordinate referrals while maintaining excellent customer service.

The role emphasizes accurate data entry, efficient appointment flow, and adherence to department policies and regulatory requirements. On-site, full-time position in Butler, PA.

Qualifications

• High School Diploma or GED (or higher education) required.
• Strong leadership ability and organizational skills; independent and critical thinking.
• Ability to communicate complex topics to diverse audiences.
• Two years’ outpatient office, medical billing, or customer service experience preferred.
• Medical terminology and third-party health care coverage experience preferred.
• PA Act 34 clearance required.

Responsibilities

• Provide administrative and secretarial support to the Physician Practice.
• Obtain accurate demographic and insurance information from patients.
• Schedule patients and manage referrals, authorizations, and patient flow.

Skills

Customer service

Communication

Leadership ability

Organizational skills

Critical thinking

Education

High School Diploma or GED

Tools

Billing system

Scheduling software

Job description

Independence Health System is seeking a Patient Services Associate for the Butler medical practice to support patient intake, scheduling, and billing processes. You will collect demographics, verify insurance, and coordinate referrals while maintaining excellent customer service.

The role emphasizes accurate data entry, efficient appointment flow, and adherence to department policies and regulatory requirements. On-site, full-time position in Butler, PA.