Patient Access & Scheduling Specialist

Yellowstone Surgery Center, Llc; Billings, Northern (MT, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Yellowstone Surgery Center, LLC is seeking a Patient Access Specialist in Billings, MT. The role serves as the first point of contact for patients, families, and physicians, facilitating registration, scheduling, and records management in a fast-paced ambulatory surgery setting.

The ideal candidate will have a high school diploma or equivalent and 2–4 years of registration/receptionist and customer service experience within a healthcare environment.

Qualifications

• High School diploma or equivalent.
• Minimum of two to four years of related registration/receptionist experience, healthcare setting preferred.
• Minimum of two to four years of customer service experience.

Responsibilities

• Greet patients and visitors in a professional, welcoming manner.
• Verify and collect accurate demographic and insurance information.
• Manage the multi-line phone switchboard and front desk operations.
• Register patients, obtain signatures, and create chart labels.
• Maintain medical records and assist with chart preparation and filing.
• Process patient payments (cash, checks, credit cards) according to policy.
• Support confidentiality and compliance in all patient interactions.

Skills

Customer service

Education

High School diploma or equivalent

Job description

Yellowstone Surgery Center, LLC is seeking a Patient Access Specialist in Billings, MT. The role serves as the first point of contact for patients, families, and physicians, facilitating registration, scheduling, and records management in a fast-paced ambulatory surgery setting.

The ideal candidate will have a high school diploma or equivalent and 2–4 years of registration/receptionist and customer service experience within a healthcare environment.