Patient Access & Scheduling Specialist

shm; Bend (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

VillageMD is seeking a Patient Service Representative to welcome patients, schedule visits and tests, handle payments, and support billing workflows in a fast-paced clinic setting.

You will use EHR and practice management systems to verify demographics and insurance, ensuring smooth patient flow and excellent service. A High School diploma is required, with 0-1 years of experience preferred.

Qualifications

• High School Graduate/GED required; Associate degree preferred.
• 0-1 years experience; English communication required.
• Knowledge of medical office terminology helpful.

Responsibilities

• Greet patients and families in a friendly, professional manner.
• Schedule appointments and tests efficiently; answer calls promptly.
• Collect payments, issue receipts, and post payments accurately.
• Verify insurance information and process insurance verifications.
• Maintain patient information and assist with billing/document workflows.

Skills

Customer service

Multitasking

Communication skills

English proficiency

Education

High School Diploma/GED

Associate's Degree preferred

Tools

EHR

Practice Management System

Microsoft Office

Job description

VillageMD is seeking a Patient Service Representative to welcome patients, schedule visits and tests, handle payments, and support billing workflows in a fast-paced clinic setting.

You will use EHR and practice management systems to verify demographics and insurance, ensuring smooth patient flow and excellent service. A High School diploma is required, with 0-1 years of experience preferred.