Patient Access & Scheduling Specialist

Valley Medical Center & Clinics; Auburn (WA); Presencial; USD 32.000 - 53.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

Retirement plan with employer contrib.

Generous paid time off

Life and disability insurance

Flexible spending accounts

Employee wellness and assistance

Descripción de la vacante

Valley Medical Center & Clinics in Washington state is seeking a Patient Access Associate to handle hospital and clinic scheduling, pre-registration, and insurance verification using MyChart and multiple phone lines.

You will perform check-in, estimates, payments, and in-person scheduling within departments, ensuring accurate data entry, strong customer service, and adherence to clinical protocols in a high-volume setting.

Formación

• High School Graduate or equivalent required.
• Minimum one-year front office experience in a physician office or hospital access department; scheduling, registering, using multi-line phone systems, EMR, and multiple software.
• Demonstrates basic keyboarding skills (35 wpm).
• Windows-based computer experience required.
• Excellent communication skills including verbal, written, and listening.
• Knowledge of medical terminology and abbreviations preferred.

Responsabilidades

• Schedule services in hospital and clinic using inbound/outbound calls and MyChart requests.
• Perform scheduling, pre-registration, insurance verification, and registration.
• Handle check-in/admission, estimates, and payment collections.
• Coordinate check-out and in-person scheduling within departments.

Conocimientos

Front office experience

Scheduling & pre-registration

Insurance verification

EMR systems

Multi-line phone systems

Typing 35 wpm

Windows computer skills

Excellent communication

Medical terminology knowledge

Educación

High School Diploma or GED

Herramientas

EMR systems

Microsoft Office

Descripción del empleo

Valley Medical Center & Clinics in Washington state is seeking a Patient Access Associate to handle hospital and clinic scheduling, pre-registration, and insurance verification using MyChart and multiple phone lines.

You will perform check-in, estimates, payments, and in-person scheduling within departments, ensuring accurate data entry, strong customer service, and adherence to clinical protocols in a high-volume setting.