Patient Access & Scheduling Secretary I

NYU Langone Health; Town of Riverhead (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health Hospital—Long Island in Westhampton seeks a Secretary I – Intake/Scheduler to support front-end operations and patient access. You will greet patients, answer calls, schedule visits, and handle non-clinical communications while upholding service standards.

The role requires a High School Diploma and outstanding organization, interpersonal and communication skills. You will collaborate with physicians and staff, manage calendars, and ensure accurate, HIPAA-compliant processing

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal, and verbal and written communications skills.
• Strong customer service orientation.
• Ability to handle multiple tasks efficiently in a team environment.

Responsibilities

• Schedules patient appointments and coordinates front-end operations.
• Answers calls and messages, routes inquiries to the appropriate contact.
• Greets patients and supports patient access activities.
• Maintains HIPAA-compliant processing of patient information and disclosures.
• Unlocks and routes referrals and authorizations as needed.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Telephone etiquette

Education

High School Diploma

Tools

EPIC EMR

Job description

NYU Langone Health Hospital—Long Island in Westhampton seeks a Secretary I – Intake/Scheduler to support front-end operations and patient access. You will greet patients, answer calls, schedule visits, and handle non-clinical communications while upholding service standards.

The role requires a High School Diploma and outstanding organization, interpersonal and communication skills. You will collaborate with physicians and staff, manage calendars, and ensure accurate, HIPAA-compliant processing