Patient Access & Scheduling Pro - Flexible Scheduling

Talentify; Hinckley (MN); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with employer contribution

Tuition reimbursement

Flexible scheduling

Paid time off

Job summary

Essentia Health Hinckley Clinic is seeking a Registration Clerk to greet patients and manage the registration process efficiently. You will collect demographics and financial information, verify insurance, and assist with scheduling follow-ups and providing cost estimates for upcoming visits.

Daily duties include handling co-pays, updating records, answering calls, and maintaining equipment. A customer-focused, accurate, and courteous approach is essential.

Responsibilities

• Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision
• Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue
• Maintains all assigned work queues according to supervisor’s instructions and guidance
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed
• Sanitizes registration equipment between each use and restocks basic supplies
• Other clerical duties as assigned

Job description

Essentia Health Hinckley Clinic is seeking a Registration Clerk to greet patients and manage the registration process efficiently. You will collect demographics and financial information, verify insurance, and assist with scheduling follow-ups and providing cost estimates for upcoming visits.

Daily duties include handling co-pays, updating records, answering calls, and maintaining equipment. A customer-focused, accurate, and courteous approach is essential.