Patient Access & Scheduling Navigator

Tanner-Health-1; Carrollton (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Tanner-Health-1 is seeking a Patient Access Navigator I in Carrollton, GA to coordinate scheduling requests, validate requirements, and guide patients through access to care. You will follow established workflows, ensure patient readiness, and support accurate appointment placement to deliver a positive experience.

Ideal candidates demonstrate strong organizational and time-management skills, clear communication, and the ability to multitask in a fast-paced setting while collaborating with

Qualifications

• Ability to follow structured workflows, protocols, and system guidance with consistency and accuracy.
• Effective verbal and written communication with patients, provider offices, and clinical staff.
• Strong organizational, time management, and multitasking in a high-volume setting.
• Customer service focus with empathy and problem-solving abilities.
• Ability to adapt to new systems, workflows, and process changes.

Responsibilities

• Coordinate scheduling requests and validate scheduling requirements.
• Assist patients in navigating access to care.
• Ensure accurate appointment placement and patient readiness.
• Support existing patient access workflows and system guidance.

Skills

Escalation

Organization

Time management

Workflows

Communication

Multitasking

Customer service

Problem solving

Adaptability

Education

High School Diploma or GED

Job description

Tanner-Health-1 is seeking a Patient Access Navigator I in Carrollton, GA to coordinate scheduling requests, validate requirements, and guide patients through access to care. You will follow established workflows, ensure patient readiness, and support accurate appointment placement to deliver a positive experience.

Ideal candidates demonstrate strong organizational and time-management skills, clear communication, and the ability to multitask in a fast-paced setting while collaborating with