Patient Access, Scheduling & Medical Records Supervisor

Prisma Health; Columbia (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

Prisma Health, Ophthalmology 4 Med Park in Richland, seeks an experienced supervisor to oversee Patient Registration, Scheduling and Medical Records operations. You will lead staff, implement standards, and ensure compliant, accurate patient data and billing processes.

The role emphasizes coordination across admission, records, and transcription services, with a focus on efficiency and policy adherence within a health system.

Qualifications

• Education or equivalent experience required; Bachelor's degree preferred.
• Five years clerical healthcare experience; two years lead/coordination/management experience.
• Experience in healthcare billing, scheduling, and/or medical records preferred.

Responsibilities

• Supervise Registration/Scheduling/Medical Records staff and provide direction.
• Develop standards of performance, evaluate staff, and initiate personnel actions as needed.
• Ensure complete patient information and insurance verification within hospital policies and timelines.
• Manage department operations, budgeting, scheduling and workflow audits.
• Direct medical records and transcription services to ensure quality reports and turnaround.
• Utilize information systems to support patient care and administration needs.
• Perform other duties as assigned.

Skills

Leadership

Staff development

Communication skills

Basic computer skills

Mathematical skills

Education

High School Diploma or equivalent

Bachelor's degree in Business Administration, Accounting/Finance or related field preferred

Tools

Office software (word processing, spreadsheets, databases)

Fax/copier

IDX

Job description

Prisma Health, Ophthalmology 4 Med Park in Richland, seeks an experienced supervisor to oversee Patient Registration, Scheduling and Medical Records operations. You will lead staff, implement standards, and ensure compliant, accurate patient data and billing processes.

The role emphasizes coordination across admission, records, and transcription services, with a focus on efficiency and policy adherence within a health system.