Patient Access & Records Supervisor

Prisma Health; Greenville (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Prisma Health in Greenville Memorial Hospital is seeking a supervisor for Patient Registration, Scheduling and Medical Records. You will provide leadership, direct daily operations, and ensure accurate registration and billing procedures, including insurance verification and compliance with hospital policy.

The role oversees staff training, performance management, and coordination across departments to meet departmental goals, while maintaining sound records and timely transcription services.

Qualifications

• Education – High School Diploma or equivalent; Bachelor's degree preferred in Business Administration, Accounting/Finance or related field.
• Experience – Five (5) years clerical experience in a healthcare setting. Two (2) years of lead / coordinator / management experience required, with leadership experience in healthcare billing, scheduling, and/or medical records preferred.

Responsibilities

• Supervise Patient Registration/Scheduling/Medical Records staff and operations.
• Develop standards of performance, evaluate staff, and initiate personnel actions as needed.
• Ensure patient information is obtained for registration and billing, and verify insurance per hospital policy.
• Manage department workflow, scheduling, and budget within parameters.
• Direct medical transcription services and maintain accurate medical records.

Skills

Leadership

Supervision

Staff training

Policy compliance

Communication

Billing knowledge

Medical records knowledge

Education

High School Diploma or equivalent

Bachelor's degree in Business Administration, Accounting/Finance or related field

Job description

Prisma Health in Greenville Memorial Hospital is seeking a supervisor for Patient Registration, Scheduling and Medical Records. You will provide leadership, direct daily operations, and ensure accurate registration and billing procedures, including insurance verification and compliance with hospital policy.

The role oversees staff training, performance management, and coordination across departments to meet departmental goals, while maintaining sound records and timely transcription services.