Ophthalmology Patient Services & Billing Coordinator

Prisma Health; Columbia (SC); On-site; USD 38,000 - 52,000; Full time

Job summary

Prisma Health in Columbia, SC, is seeking a front office specialist to manage patient registration, pre-certification, coding, and billing processes. You will post payments, balance daily reports, and assist patients with insurance forms and questions.

The role requires strong customer service, attention to detail, and ability to work closely with medical staff to ensure smooth clinic operations.

Qualifications

• Education: high school diploma or equivalent; associate degree preferred.
• No prior experience required; multigroup practice experience preferred.
• Basic understanding of ICD-9/CPT coding is helpful.

Responsibilities

• Register patients accurately and manage pre-certification and charge capture.
• Post payments, balance with reports, and handle outpatient billing.
• Process insurance claims and assist patients with forms.
• Verify insurance information and collect payments at time of service.
• Answer questions, schedule appointments, and maintain charts and records.
• Maintain confidentiality and follow office policies and procedures.

Skills

Billing and coding basics

Customer service

Data entry

Insurance verification

Education

High School diploma or equivalent

Associate degree in related field

Tools

EMR system

Billing software

Job description

Prisma Health in Columbia, SC, is seeking a front office specialist to manage patient registration, pre-certification, coding, and billing processes. You will post payments, balance daily reports, and assist patients with insurance forms and questions.

The role requires strong customer service, attention to detail, and ability to work closely with medical staff to ensure smooth clinic operations.