Patient Access Scheduling Lead (Day Shift)

IHA; Waterbury (CT); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance starting day 1

Great benefits

Job summary

Saint Mary’s Hospital in Waterbury, CT is seeking a Day Shift Team Leader to supervise Patient Access Representatives in Central Scheduling. You will guide daily activities, assign workflow, and work with the manager to meet department goals while maintaining harmony within the Admissions Department and related teams.

Responsibilities include monitoring productivity, scheduling and registering patients, handling inbound/outbound calls, training new hires, and ensuring accurate data entry for

Qualifications

• Minimum High School diploma or equivalent.
• Knowledge of medical terminology.
• Medical Office, hospital or physicians billing experience.
• Three to five (3-5) years admitting/registration experience required.

Responsibilities

• Monitoring productivity and performance of Access Center Representatives for appointments, prior authorizations and outreach
• Schedule and register patient prior to appointments
• Inbound and outbound calls to schedule patient appointments
• Responsible for daily assignments/workflow
• Responsible for assisting with training/onboarding of new hires
• Interview all patients to obtain demographic and financial information, inputs data into SMS system. Oversees completion of all Inpatient/Observation admissions for all ED patients as well as urgent and booked patients
• Coordinate the daily team activities to ensure appropriate utilization of staff

Skills

Medical terminology

Patient Access

Education

High School diploma or equivalent

Job description

Saint Mary’s Hospital in Waterbury, CT is seeking a Day Shift Team Leader to supervise Patient Access Representatives in Central Scheduling. You will guide daily activities, assign workflow, and work with the manager to meet department goals while maintaining harmony within the Admissions Department and related teams.

Responsibilities include monitoring productivity, scheduling and registering patients, handling inbound/outbound calls, training new hires, and ensuring accurate data entry for