Patient Access & Scheduling Coordinator I

University of Maryland Faculty Physicians; Baltimore (MD); On-site; USD 34,000 - 45,000; Full time

Job summary

A healthcare institution in Baltimore is seeking a candidate to respond to appointment requests via phone and email for medical examination scheduling. The ideal candidate will have strong customer service skills, accurate data entry skills, and a preferred high school diploma or GED. This role involves handling a high volume of requests and may require entry-level computer skills. Offering a comprehensive total rewards package.

Qualifications

• Strong customer service and phone etiquette skills.
• Entry level computer skills as required by the department.
• Accurate data entry skills essential for the role.

Responsibilities

• Respond to high volume of appointment requests via calls and emails.
• Schedule medical exams, procedures, and tests.
• Collect demographic information and insurance registration.

Skills

Customer service skills

Phone etiquette

Accurate data entry

Education

High school diploma or GED preferred

Job description

A healthcare institution in Baltimore is seeking a candidate to respond to appointment requests via phone and email for medical examination scheduling. The ideal candidate will have strong customer service skills, accurate data entry skills, and a preferred high school diploma or GED. This role involves handling a high volume of requests and may require entry-level computer skills. Offering a comprehensive total rewards package.