Patient Access Scheduling Coordinator (Hybrid)

Overlake Hospital Medical Center; Timber Ridge (NC); Hybrid; USD 39,000 - 59,000; Full time

Benefits offered by this job

Medical insurance premiums as low as $

Tuition reimbursement up to $10,000/yr

Generous retirement plan matching (5–7

Free parking and transit passes

Job summary

Overlake Hospital Medical Center is seeking a Referral Coordinator to manage the referral workflow for the site, coordinating scheduling with specialty, hospital, and ancillary providers as requested by medical staff.

The role requires organizing appointments, ensuring patient data is transferred to the correct provider, notifying patients, and tracking referral compliance. It is a full-time position with a 40-hour schedule and a hybrid option after a 90-day training period.

Qualifications

• High School Diploma or GED required.
• AA or BA preferred.
• Requires minimum of one year working experience in an outpatient physician clinic.
• Experience working with the referral/authorization process preferred.
• Strong analytical and computer skills required.
• Interpersonal skills necessary to work with physicians, patients, and staff.
• Ability to prioritize and coordinate multiple tasks.
• Knowledge of electronic medical records preferred.
• Knowledge of medical terminology preferred.
• Knowledge of managed care preauthorization procedures preferred.
• General insurance knowledge preferred.

Responsibilities

• Coordinate all medical care and test referrals for the site.
• Schedule referrals to specialty, hospital and ancillary providers as requested by OMC's medical providers.
• Ensure patient referral information is received by the provider and that appointments are scheduled and confirmed.
• Notify patients of their appointments and any special testing requirements.
• Track patient compliance with referral appointments.

Skills

Interpersonal skills

Analytical skills

Computer skills

Prioritization

Medical terminology

Insurance knowledge

Education

High School Diploma or GED

AA or BA preferred

Tools

EMR systems

Medical terminology

Managed care preauthorization

Job description

Welcome to a medical center where you\'re the center of attention.

Pay range

Hourly $28.56 - $42.84

Job Overview

Job Posting Serves as the coordinator of all medical care and test referrals for site. The coordinator is charged with the timely and appropriate scheduling of all patient referrals to specialty, hospital and ancillary providers as requested by OMC's medical providers. Responsible for coordinating appointments, ensuring the patient\'s medical and demographic information is received by the specialty/outside provider, ensuring that the patient is notified of the appointment and any special testing requirements, and tracking patient compliance with the referral appointment.

Employment Details

1.0 Full-time / 40 hours per pay period Mondays to Friday /8 hour Day shift - no weekends or holidays Hybrid after 90-day training period

Qualifications

• High School Diploma or GED required.
• AA or BA preferred.
• Requires minimum of one year working experience in an outpatient physician clinic.
• Experience working with the referral/authorization process preferred.
• Strong analytical and computer skills required.
• Interpersonal skills necessary to work with physicians, patients, and staff.
• Ability to prioritize and coordinate multiple tasks.
• Knowledge of electronic medical records preferred.
• Knowledge of medical terminology preferred.
• Knowledge of managed care preauthorization procedures preferred.
• General insurance knowledge preferred.

Benefits

• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

COVID-19 Vaccination Requirement

After October 18, 2021 all Washington state healthcare employees, contractors and volunteers will be required to provide proof of full COVID-19 immunization as a condition of employment. You must provide this proof before your first day of employment with Overlake. Please remember to bring your COVID-19 immunization card to your pre-hire health screening with our Employee Health team.

About Overlake Medical Center

Overlake Medical Center is a 349-bed, nonprofit regional medical center offering a full range of advanced medical services to the Puget Sound region. Led by a volunteer board of trustees, we employ nearly 3,000 people and have some 1,000 active and courtesy providers on our medical staff, including more than 200 providers who are employed by the organization. We were the first Level III Trauma Center on the Eastside and we are known for providing award-winning, compassionate and patient-centered care. Our commitment to maintaining the highest standards in medical care is a major reason our patients and their families choose Overlake. It is also the reason why we\'ve received many awards and recognitions both regionally and nationally. Overlake was started by community volunteers, and still depends upon volunteers to support the operations of the hospital. Find out more about volunteer opportunities. To find out how to get to Overlake, view our maps and directions. Overlake has a variety of publications that you can receive in your home for added health and wellness information in addition to our annual report. We also produce a community health needs assessment (CHNA) and Implementation Strategy to help us outline how the hospital will give back to the community in the form of health care and other community health services to address unmet community needs. For questions and comments related to CHNA, please email us.

Please contact [e-mail].