Patient Access Coordinator (Part Time - 7 on 7 off/Evening Shifts)

Overlake Hospital Medical Center

United States

On-site

USD 34,000 - 51,000

Part time

14 days+

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Benefits offered by this job

Cell phone plan discounts
Discounted Mariners and Sounders
Computer discounts
Discounted lift tickets
Discounted movie tickets
Discounted gym memberships
Free Seattle Art Museum passes
Tuition reimbursement
Medical insurance premiums

Job summary

Overlake Hospital Medical Center is seeking a Part-Time Patient Access Coordinator who will ensure exemplary customer service by greeting and orienting patients and visitors. Responsibilities include collecting demographic and financial data to facilitate accurate registration.

This position offers various employee perks such as cell phone plan discounts, medical insurance with low premiums, and tuition reimbursement.

Qualifications

  • High School diploma or GED required.
  • Bachelor's degree preferred.
  • Formal training in medical terminology, hospital finance and customer relations is a plus.
  • Previous frontline medical office, hospital or business experience involving direct customer service with a paying customer will also be considered.

Responsibilities

  • Responsible for exemplary customer service in greeting and orientation of patients and visitors to the hospital.
  • Interviews the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly.
  • Collects appropriate monies, obtains appropriate signatures, notifies patients/guests of hospital regulations, policies and services.

Skills

Customer service
Medical terminology
Demographic data collection
Financial data collection

Education

High School diploma or GED
Bachelor's degree

Job description

PATIENT ACCESS COORDINATOR

Pay range: - Hourly $24.49 - $36.74

Position purpose
  • Responsible for exemplary customer service in greeting and orientation of patients and visitors to the hospital.
  • Interviews the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly.
  • Collects appropriate monies, obtains appropriate signatures, notifies patients/guests of hospital regulations, policies and services.
Employment Details

Part Time - Weekend Evening Shifts 0.4 FTE - 8 hour shifts (32 hours per pay period) Saturday & Sunday 12:00 - 8:30 PM

Just a few of our employee perks
  • Cell phone plan discounts
  • Discounted Mariners and Sounders tickets
  • Computer discounts
  • Discounted lift tickets
  • Discounted movie tickets
  • Discounted gym memberships
  • Free Seattle Art Museum passes
  • And much more
Qualifications
  • High School diploma or GED required.
  • Bachelors degree preferred.
  • Formal training in medical terminology, hospital finance and customer relations a plus.
  • Previous frontline medical office, hospital or business experience involving direct customer service with a paying customer will also be considered.
Why join Overlake?

We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row. Local, visible leaders who care about you. A values-based work environment.

Benefits
  • Medical insurance premiums as low as $0 per month.
  • Many Overlake services covered at 100%.
  • Tuition reimbursement up to $10,000 per year.
  • Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
  • Pre-tax and Roth after tax retirement savings plans.
  • An expanded Employee Assistance Program.
  • A caregiver support program to help with everything from childcare to eldercare.
  • Free parking and Orca transit passes.

If this sounds like an environment where you'll thrive, we'd love to hear from you.

Overlake Medical Center is a 349-bed, nonprofit regional medical center offering a full range of advanced medical services to the Puget Sound region. Led by a volunteer board of trustees, we employ nearly 3,000 people and have some 1,000 active and courtesy providers on our medical staff, including more than 200 providers who are employed by the organization. We were the first Level III Trauma Center on the Eastside and we are known for providing award-winning, compassionate and patient-centered care. Our commitment to maintaining the highest standards in medical care is a major reason our patients and their families choose Overlake. It is also the reason why we've received many awards and recognitions both regionally and nationally. Overlake was started by community volunteers, and still depends upon volunteers to support the operations of the hospital. Find out more about volunteer opportunities. To find out how to get to Overlake, view our maps and directions. Overlake has a variety of publications that you can receive in your home for added health and wellness information in addition to our annual report. We also produce a community health needs assessment (CHNA) and Implementation Strategy to help us outline how the hospital will give back to the community in the form of health care and other community health services to address unmet community needs. For questions and comments related to CHNA, please email us.

We believe exceptional patient care comes naturally when our employees feel respected, valued and cared for too.

COVID-19 vaccination requirement

After October 18, 2021 all Washington state healthcare employees, contractors and volunteers will be required to provide proof of full COVID-19 immunization as a condition of employment. You must provide this proof before your first day of employment with Overlake. Please remember to bring your COVID-19 immunization card to your pre-hire health screening with our Employee Health team.

If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact HR@overlakehospital.org

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