Patient Access & Scheduling Coordinator

Adventist Health; Ukiah (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Benefits package

Job summary

Adventist Health Ukiah Valley is seeking a Per Diem staff member to support patient access and wellness program coordination in Ukiah, CA. The role involves facilitating medical and financial clearances, coordinating scheduling, and assisting with authorizations and correspondence with departments and physicians.

The position emphasizes handling sensitive information, adhering to policies, and delivering compassionate service.

Qualifications

• High School Education/GED or equivalent preferred.
• Associate’s/Technical Degree or equivalent combination of education/related experience preferred.
• Two years' healthcare experience preferred.

Responsibilities

• Coordinates and schedules patient care for all wellness programs; facilitates communication between patient scheduling staff and all user departments, physicians, physician office staff, and patient clients.
• Answers telephone inquiries regarding physician referrals and covers front desk duties when needed; maintains patient scheduling data base.
• Collaborates with patient financial services (PFS) to ensure appropriate authorizations are obtained in accordance with PFS policy and procedure; submits documentation for retro-authorization as appropriate, files and appeals for denial of services.
• Develops monthly Wellness newsletter, updates website and develops promotional flyers; actively participates in training; performs other duties as assigned by department leadership.
• Performs other job-related duties as assigned.

Skills

Communication

Organizational skills

Customer service

Education

High School Education/GED

Associate’s/Technical Degree

Two years healthcare experience

Job description

Adventist Health Ukiah Valley is seeking a Per Diem staff member to support patient access and wellness program coordination in Ukiah, CA. The role involves facilitating medical and financial clearances, coordinating scheduling, and assisting with authorizations and correspondence with departments and physicians.

The position emphasizes handling sensitive information, adhering to policies, and delivering compassionate service.